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Services

Consultants

We translate your vision into strategies that drive behavior changes and business growth. Because at the heart of all business transformation is behavior change, whether its try this, buy more, or simply click here.

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Call Us When You Want to Change Behavior

     Customer: 

  • Visit/Buy more frequently

  • Convert at higher rates

  • Send more per visit/purchase

  • Demonstrate greater loyalty 

  • Adopt your new product

  • Buy higher value products

  • Provide better feedback on their experience or your product

    

    Employee

  • Use your tech stack

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NEW! CRO Lunch & Learn (Conversion Rate Optimization)

We teach you how to increase your conversion rate using strategic, time-tested marketing principles and behavioral design.

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Call Us When You Want to Cut Your Customer Services Costs While Improving the Customer Experience

Customer experience Consulting with Driva Solutions, a boutique customer experience consulting firm for the world's most innovative clients, including Apple, Google, Costco, and TMobile. Driva helps organizations achieve the CX trifecta: lower costs, higher revenue, and a better customer experience. 

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What I Do for Driva: Customer Insights

In-depth Interviews, Quantitative Benchmarking, Sentiment analysis, Social Listening, Observation, Behavioral Economics, Predictive Analytics, Guided Experimentation

the strategic expertise of a big brand, the scrappiness of a startup
www.sharonmccarthy.com
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