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Services

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Customer

Experience

Reduce friction in your customer journey while cutting costs and improving the customer experience through Driva Solutions, a boutique CX consultancy for the world's most innovative companies. Clients include: Apple, Google, Tesla, T-Mobile.  

Growth 

Consulting,

  • Marketing strategy development: redeployment of marketing efforts to driver higher growth

  • Brand repositioning

  • Innovation development and launch

Customer Insights

What the Customer Can Tell You

In-depth Interviews, Quantitative Benchmarking

What the Customer Can't Tell You:

Observation, Behavioral Economics, Predictive Analytics, Guided Experimentation

the strategic expertise of a big brand with the creativity and agility of a startup
www.sharonmccarthy.com
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