Services
CEOs, CMOs, CPO's Hire Me to Drive Business Growth
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Customer adoption of their AI solution
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Employee adoption of AI
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Revenue growth for B2C -- increased visits, retention, and average sale; higher CRO and purchases of new, higher value products.
NEW! CRO Lunch & Learn
(Conversion Rate Optimization)
We teach you how to increase your conversion rate using strategic, time-tested marketing principles and behavioral design.
Cutting CX Costs, Improving the Customer Experience
Through Driva Solutions, a boutique customer experience consulting firm for the world's most innovative clients, including Apple, Google, Costco, and TMobile. Driva helps organizations achieve the CX trifecta: lower costs, higher revenue, and a better customer experience.
What I Do for Driva: Customer Insights & Behavior Change
In-depth Interviews, Quantitative Benchmarking, Sentiment analysis, Social Listening, Observation, Behavioral Economics, Predictive Analytics, Guided Experimentation
the strategic expertise of a big brand, the scrappiness of a startup
www.sharonmccarthy.com
