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Sharon McCarthy
Services

Customer
Experience
Reduce friction in your customer journey while cutting costs and improving the customer experience through Driva Solutions, a boutique CX consultancy for the world's most innovative companies. Clients include: Apple, Google, Tesla, T-Mobile.

Growth
Consulting,
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Marketing strategy development: redeployment of marketing efforts to driver higher growth
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Brand repositioning
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Innovation development and launch

Customer Insights
What the Customer Can Tell You
In-depth Interviews, Quantitative Benchmarking
What the Customer Can't Tell You:
Observation, Behavioral Economics, Predictive Analytics, Guided Experimentation
the strategic expertise of a big brand with the creativity and agility of a startup
www.sharonmccarthy.com
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